Terms and Conditions

Terms & Conditions for KOALA WALLA LIMITED (Trading as Kagear)

Effective Date: 20 July 2024

Welcome to Kagear, the trading name of KOALA WALLA LIMITED. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Kagear, whether online or offline. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. General Information

Company Name: KOALA WALLA LIMITED (Trading as Kagear)
Company Number: 15133629
Registered Office Address: 393 Lightbowne Road, Manchester, England, M40 0HN
Trading Address: Unit 7, The Cobden Centre, Vere Street, Salford, Manchester M50 2PQ
Contact Email: info@kagear.com

2. Acceptance of Terms

By accessing our website or placing an order with Kagear, you agree to comply with and be bound by these Terms. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or purchase of products following any changes to these Terms constitutes your acceptance of those changes.

3. Products and Services

Kagear offers camping clothing and outdoor gear for sale. All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.

Product Descriptions: We strive to ensure that the products displayed on our website are accurately described. However, we do not warrant that product descriptions or other content are error-free, complete, or current. If a product offered by Kagear is not as described, your sole remedy is to return it in unused condition.
Pricing: All prices are listed in GBP and are subject to change without notice. Prices displayed on the website do not include taxes or shipping fees, which will be added at checkout.
Orders: By placing an order, you agree to pay the total amount due, including taxes and shipping fees, as calculated at checkout. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

4. Payment

We accept various payment methods, including credit/debit cards and other payment services as indicated on our website. Payment must be received in full before your order is processed. If your payment method fails or is declined, we reserve the right to cancel your order.

5. Shipping and Delivery

Shipping: We offer various shipping options, and the cost of shipping will be calculated at checkout. Shipping times are estimates and are not guaranteed.
Delivery: We will make every effort to deliver your order within the estimated timeframe; however, delays may occur due to factors beyond our control. Kagear is not liable for any delays in delivery.
International Shipping: If you are ordering from outside the UK, you may be subject to import duties and taxes, which are your responsibility.

6. Returns and Refunds

Returns: We accept returns of unused and undamaged products within 30 days of purchase. To initiate a return, please contact us at info@kagear.com with your order details.
Refunds: Refunds will be processed within 14 days of receiving the returned product. The refund will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to a Kagear error.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Kagear or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works from any of the content on our website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Kagear will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of products, including but not limited to loss of revenue, loss of profits, or loss of data. Our total liability to you for any claim arising out of or relating to these Terms or the purchase of products shall not exceed the amount paid by you for the products in question.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions about these Terms or your dealings with Kagear, please contact us:

Email: info@kagear.com
Registered Office: 393 Lightbowne Road, Manchester, England, M40 0HN
Trading Address: Unit 7, The Cobden Centre, Vere Street, Salford, Manchester M50